RADMOR Returns & Refund Policy

We hope you love everything you order from RADMOR. If something isn’t quite right, we’re happy to help with a return or exchange.

How Long Do I Have to Return an Item?

RADMOR accepts eligible returns for a refund within 14 days of delivery.

Returned items must be unworn, unwashed, unaltered and undamaged, with all original tags and packaging included.

Once your return has been approved, please ship it back to us within 14 days of receiving your return authorization.

What Happens if I Return Something After 14 Days?

We understand that sometimes life gets in the way.

Eligible returns accepted outside the initial 14-day return window may be issued as RADMOR store credit rather than a refund to the original form of payment.

Similarly, if a return is approved within the return window but shipped more than 14 days after approval, the return may be issued as store credit.

Are Sale Items Returnable?

Items discounted 50% or more from their original price are considered Final Sale and are not eligible for return or refund.

Any additional Final Sale designation will be clearly noted on the product or at the time of purchase.

Are Shipping Charges Refundable?

Original shipping and handling charges are nonrefundable.

Any applicable return shipping costs or deductions will be shown as part of the return process before your return is completed.

When Will I Receive My Refund?

Once your return is received, we’ll inspect the item to make sure it meets our return requirements. Approved refunds will be issued to the original form of payment.

Please allow additional time for your bank or credit card provider to process and post the refund to your account.

Need Help?

If you have a question about fit, sizing, an exchange or anything else related to your order, please reach out. We’re a small team, and we’ll always do our best to help make things right.

Ready to start a return? Follow the link below to begin.