Refund policy

A swing and a miss? Not to worry, let's take a mulligan! For US orders, we offer refunds on returns made within 14 days from the date your order was delivered.
We can only accept items that have not been worn, altered, washed or otherwise damaged, and returns must include all original packaging and tags. Any shipping or handling charges are nonrefundable. Gift Cards are nonrefundable.

To initiate a return please email us at:  info@radmorgolf.com for help processing your return/exchange.  Once you've been issued an RMA# from customer service, you can pack your returned item(s), along with a copy of your order confirmation, and a note with your RMA number securely in the box.

Please send your item(s) to:

Radmor c/o Returns Department
607 1st Avenue
Seattle, WA 98104
(206) 800-8453

You will receive an email as soon as we receive your items, and when a refund is issued. Returns are typically processed in 14 days; all eligible refunds are typically credited in your next billing cycle. We are unable to accept returns COD.

Please Note: some items are ineligible for return including (but not limited to): worn clothing, demo balls, clubs, equipment, grooming products, and final sale or clearance items. We do not accept merchandise purchased form other retailers. We reserve the right to deny a refund for any returned merchandise that does not meet our return policy requirements.

EXCHANGES / DAMAGED ITEMS / ORDER INQUIRY
If you receive a damaged or defective item, or would like to exchange for another size or style, please contact info@radmorgolf.com with your order information and a photo of the issue -- we'll help make it right!

INTERNATIONAL ORDERS
We are not currently able to provide pre-paid return labels for addresses outside of the US. As a result, all international customers are responsible for their return shipping.