Shipping policy

RADMOR Shipping Policy

We know that once you’ve placed an order, you’d rather be wearing it than waiting for it. Our team works to process and ship every RADMOR order as quickly and carefully as possible.

Below you’ll find everything you need to know about order processing, shipping, tracking and delivery.

When Will My Order Ship?

Most RADMOR orders are processed and prepared for shipment within 1–2 business days.

Orders placed on weekends or holidays will generally begin processing on the next business day. During holidays, special events, product launches and other high-volume periods, processing may take a little longer.

Once your order ships, you’ll receive a confirmation email with tracking information so you can follow its progress.

How Much Does Shipping Cost?

RADMOR offers complimentary standard shipping on eligible U.S. orders over $150.

For orders below the free-shipping threshold, available shipping methods and rates will be calculated and displayed at checkout based on your destination and selected delivery speed.

If you need your order sooner, expedited shipping options may also be available at checkout.

How Long Does Shipping Take?

Delivery times depend on your location and the shipping method selected at checkout.

Standard U.S. shipping generally arrives within several business days after leaving our fulfillment center, while expedited options may arrive sooner.

Please keep in mind that carrier delays, severe weather, holidays and other circumstances outside our control can occasionally affect delivery times.

If you’re ordering for a tournament, trip, gift or another important date, we recommend allowing a little extra time whenever possible.

How Can I Track My RADMOR Order?

As soon as your order ships, we’ll send you an email with your tracking information.

Please allow some time for the carrier to scan your package and update its tracking status. In some cases, tracking information may take up to 24 hours to appear after you receive your shipping confirmation.

Can I Change or Cancel My Order?

We begin processing orders quickly, so we can’t guarantee that an order can be changed or canceled once it has been placed.

If you notice an incorrect shipping address, ordered the wrong size or need to make another change, please contact us as soon as possible. If the order has not yet entered fulfillment, we’ll do our best to help.

What if My Package Is Delayed or Lost?

Occasional delays happen, particularly during holidays, severe weather or periods of high carrier volume.

If your tracking hasn’t updated for several days or your package appears to be lost, please contact us. We’ll help review the shipment and determine the best next step.

If tracking shows your package as delivered but you can’t locate it, we recommend first checking around your property, with other members of your household or building, and with neighbors. Carriers occasionally mark packages delivered shortly before they actually arrive.

If it still hasn’t appeared, please reach out and we’ll do our best to help.

What if My Order Arrives Damaged or Incorrect?

If something isn’t right when your RADMOR order arrives, please let us know.

Contact us with your order information and, if applicable, a few photos of the item or package. Whether you received the wrong item, something arrived damaged or we simply made a mistake, we’ll work with you to make it right.

Do You Ship Internationally?

International shipping availability, rates and delivery options are shown at checkout based on destination.

International customers may be responsible for applicable duties, taxes, customs fees or import charges imposed by the destination country. These charges are determined by local authorities and may not be included in the purchase or shipping price unless otherwise indicated at checkout.

International delivery times can also vary depending on destination and customs processing.

Questions About Your Order?

If you have a question about shipping, delivery or an existing order, please contact us at info@radmorgolf.com.

We’re a small team, and we’ll always do our best to help get your order where it needs to go.